You have chosen a very appropriate name for your enterprise. Thanks to you and the craftsmen you employ, our kitchen cabinets are now the “showcase” of our entire house. We could not be more delighted and enthusiastic about the end result.
In the future, if you have any potential clients who want to see the quality of your work in a home and speak to a highly satisfied customer, please do not hesitate to call upon us. Cindy and I will be delighted to open our home to you and your prospective customers. Your staff were delightful to deal with and extremely professional during the design phase of the cabinets. They are to be commended for the professionalism.
Throughout the time the cabinets were being installed, your installers were two of the best craftspeople I have ever encountered. They represent your company with a level of zeal and enthusiasm that is contagious. They went out of their way to satisfy us as customers. In fact, after a while we hated to see their last day, as we enjoyed their company around the house.
Your competitive prices, combined with outstanding quality, helped differentiate you in the marketplace and probably will be key ingredients to your future success. Having been in the business world for the past 25 years, I can tell you the most difficult item to differentiate is the people you employ in your business who make your product or service truly unique and make your customers want to come back for more or to provide the kind of word-of-mouth advertising that I certainly will do for your company.
If you ever need endorsements on quality, efficiency or the “personal touch,” please don’t hesitate to call upon me for written or verbal accolades.
John A. L.